Plain Box ShippingWe value our customer's privacy. That's why we ship all of our products in a plain brown cardboard box. |
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Same Day ServiceWe ship all of our orders, received by 2:00 pm EST, the same business day. If you order on a weekend or national holiday we will ship your order on the next business day. |
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Backorders and Out of Stock ProductsIn the event that the product you ordered is not immediately available, we will let you know right away. It is not our regular practice to sell products that are temporarily out of stock. |
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Tracking NumbersAll of our shipments have tracking numbers attached to them. We chose this method so that we can track your package and make sure it's delivered properly. |
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Optional InsuranceWe offer the option to insure your shipment. Although this is not necessary, as the carriers we use are very reliable, we do recommend that you insure your shipment to protect you if the package is damaged or lost. We are not responsible for loss or damage if the item is uninsured. |
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Your Choice of CarrierWe offer a variety of shipping options to meet our customers requirements. We have express next day delivery available in most areas of Canada in addition to our very competitive ground shipping rates. |
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Questions?If you have any questions about shipping, please email or call (866) 218-4913 us anytime. |
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